On April 13, 2020, Council authorized a Settlement Agreement with Ferguson Waterworks which outlined a water meter replacement plan to upgrade to new technology due to failing existing infrastructure. This agreement is attached for reference. The settlement was based on the last full meter replacement program in 2013. The components include water meters, radios and collectors. There are approximately 7500 total single family accounts.
Pricing was set for purchasing the new components and for installation by Ferguson if requested by the City. This pricing was locked in for three years, with inflationary price increases each year after that.
Since that time the six collectors have been installed, plus one additional to fill a gap in coverage. So we currently have both old tech collectors and new tech collectors up and active. One of the old tech collectors failed and needed replacement, which was recently done.
The City was planning on utilizing utility staff to perform the needed meter/radio replacements, which would occur over a 6-8 year period. Staff (1 FTE) can effectively replace four meters per day. We have replaced approximately 500 radios with the new tech. This number is fairly low due to the impacts of the COVID-19 pandemic and the City halting all in-home operational activities along with other utility operational priorities. This in-home work resumed back in early February.
We currently have approximately 200 radios that have failed and new failures are happening with each passing day. The failures mean that we lose the ability to automatically read the usage and rely on estimates for billing purposes. Failure rate is expected to escalate as time goes on.